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Old vs. new: Managing accommodations

The new way

The old way

High-risk

Using an ad-hoc manual process or ticketing software leaves you open to non-compliance and legal risk.

Disjointed case management

Paper forms, spreadsheets, and email threads make case management fragmented and inefficient.

HR and case managers are burdened

Constant case firefighting across disjointed tools means HR and your case managers aren’t set up for success.

Stressful for employees

Without a clear process, fear of stigma or retaliation often prevents employees from requesting accommodations.

Limited to no support

In-house teams have historically been left on their own to navigate requests, creating unnecessary risk.

Managers left in the dark

Untrained managers struggle with requests, causing confusion and added stress for everyone.

Compliant by design

Co-sourced accommodation management software sets your employees up for success and keeps you compliant.

Consolidated case management

Integrated platforms with audit trails simplify the interactive process—ensuring compliance while supporting employees.

HR and case managers are empowered

With clarity and control, HR and case managers can better manage time, allocate resources, and support teams.

Puts employees at ease

A clear, trusted process helps employees feel supported—especially in difficult times—without impersonal handoffs.

Expert guidance

In-house teams gain expert support for nuanced requests and compliance throughout the process.

Managers informed and involved

Early training helps managers support employees fairly and stay compliant.

Two animated Disclonaut characters against a soft pink background. On the left, a green Disclonaut with large headphones appears sad and is crossing its arms. On the right, a cheerful yellow diamond-shaped Disclonaut is lending a hand towards the green one, holding a white cane in its other hand.

The Modern Guide to Workplace Accommodations

Managing accommodations the old way is costly, inconsistent, and risky. The modern approach is different: it’s streamlined, compliant, and built to support your people authentically.

This guide breaks down the principles of this evolved model, and shares how companies can make the shift now.

Because supporting your team shouldn’t be a challenge; it should be a strength.

Get the guide