Accommodation: Written Instructions and Task Clarification

AT-A-GLANCE
Challenge Type: Cognitive / Memory / ADHD
Accommodation Type: Communication Support
Summary: Written Instructions / Written Task Clarification is a workplace accommodation that provides employees with clear, written descriptions of tasks, procedures, and expectations. This accommodation is designed to support employees who may benefit from having instructions or task details in writing, rather than relying solely on verbal communication.

Table of contents

What is Written Instructions and Task Clarification?

Written Instructions and Task Clarification, also known as detailed task guidelines or step-by-step instructions, provide clear, concise directions to help individuals understand and complete tasks effectively. This accommodation supports people who experience challenges with memory, processing information, or verbal communication by offering a written reference they can revisit as needed. It reduces confusion and anxiety by breaking down complex activities into manageable steps. Commonly used in educational and workplace settings, this approach fosters independence and confidence, benefiting those with cognitive, learning, or attention-related disabilities.

Who Benefits

  • People who have difficulty remembering or following spoken instructions.
  • Individuals who process information better through reading than listening.

How to Use Written Instructions and Task Clarification Effectively

Begin by creating clear, simple written steps that outline the task from start to finish. Use plain language and avoid jargon. Share the instructions in a format accessible to the individual, such as printed handouts or digital documents. Encourage questions and provide opportunities to review or update the instructions as needed. Regularly check in to confirm understanding and make adjustments to maintain clarity and usefulness.

Key Considerations

  • Minimal cost; instructions can be created using standard office software or accessible templates.
  • Works well in both remote and in-office environments when shared digitally or in print.
  • Supports compliance with disability accommodation laws like the ADA and promotes workplace accessibility.

Disclo Makes Implementation Simple

Disclo streamlines requests, documentation, and tracking for Written Instructions and Task Clarification, so HR teams and employees spend less time on paperwork and more time working productively.

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