Accommodation: One-on-One Communication

AT-A-GLANCE

Challenge Type: Speech / Communication

Accommodation Type: Communication Support

Summary: One-on-One Communication is a workplace accommodation that provides employees with the opportunity to engage in direct, individualized communication with a manager, supervisor, or team member. This accommodation is typically used to ensure clearer understanding, reduce misunderstandings, and provide personalized support. It can involve private meetings, dedicated time for focused discussions, or verbal communication to ensure that the employee receives all necessary information in a manner that works best for them. This approach allows for customized feedback, real-time clarification, and ongoing support, helping the employee effectively perform their job duties.

What is One-on-One Communication?

One-on-One Communication, also known as individualized communication support or personalized interaction, is an accommodation designed to facilitate direct, clear, and focused conversations between individuals. This approach helps people who experience challenges with group communication, auditory processing, or social interaction by providing tailored attention and reducing distractions. It is especially beneficial for those with hearing impairments, cognitive disabilities, or language processing difficulties. By offering a private setting for dialogue, One-on-One Communication promotes better understanding, engagement, and participation in educational, workplace, or social environments.

Who Benefits

Individuals who have difficulty following group conversations or processing auditory information.
People who need personalized support to communicate effectively in various settings.

How to Use One-on-One Communication Effectively

Begin by identifying a quiet, comfortable space free from distractions to hold conversations. Use clear, simple language and allow extra time for responses. Maintain eye contact and use visual aids or written summaries when helpful. Regularly check in to confirm understanding and adjust communication methods as needed. Consistent practice and patience help build trust and improve interaction quality over time.

Key Considerations

Costs vary depending on whether a communication specialist or assistive technology is involved; some options may be low-cost or covered by workplace accommodations.
Works well in both remote and in-office environments, with video calls or phone conversations as effective alternatives.
Compliance with the Americans with Disabilities Act (ADA) and other accessibility regulations is important to support equal communication access.

Disclo Makes Implementation Simple

Disclo streamlines requests, documentation, and tracking for One-on-One Communication, so HR teams and employees spend less time on paperwork and more time working productively.