Accommodation: Braille Telephone

AT-A-GLANCE

Challenge Type: Vision / Low Vision

Accommodation Type: Assistive Tech / Software

Summary: Braille Telephone is a workplace accommodation that allows employees who are blind or have low vision to access telephone services through Braille. This specialized telephone is equipped with Braille-embossed buttons and a Braille display, enabling users to dial numbers, read caller ID, and navigate phone features without relying on visual input.

What is Braille Telephone?

Braille telephone, also known as a braille phone or tactile telephone, is a specialized communication device designed for individuals who are blind or have significant vision impairments. This accommodation converts audio and text information into braille characters, allowing users to read phone conversations and messages through tactile feedback. By integrating braille displays with telephone functions, it promotes independence and accessibility in communication. Braille telephones support effective interaction in both personal and professional settings, making it easier for users to stay connected without relying on visual cues or assistance from others.

Who Benefits

People who are blind or have severe vision loss and need accessible ways to make and receive phone calls.
Anyone who prefers tactile reading methods over audio or visual communication for privacy or clarity.

How to Use Braille Telephone Effectively

Begin by connecting the braille telephone to a power source and your phone line or internet network. Adjust the braille display settings to match your reading preferences, such as dot firmness and refresh rate. Regularly clean the braille cells to maintain tactile clarity and test the device before important calls. Keep the software updated for optimal performance. Practice using the keys and navigation features to increase speed and comfort during conversations.

Key Considerations

Costs can vary widely, typically ranging from $1,000 to $5,000; check with assistive technology providers or vocational rehabilitation programs for funding options.
Works well in both remote and in-office environments, as long as there is stable phone or internet connectivity.
Must comply with accessibility laws such as the Americans with Disabilities Act (ADA) and follow safety standards for electronic communication devices.

Disclo Makes Implementation Simple

Disclo streamlines requests, documentation, and tracking for Braille Telephone, so HR teams and employees spend less time on paperwork and more time working productively.