Accommodation: Auto-dialers

AT-A-GLANCE
Challenge Type: Hearing / Deaf / HOH
Accommodation Type: Assistive Tech / Software
Summary: Auto-dialers automatically dial phone numbers and can leave pre-recorded messages or connect calls to a live person. They assist individuals with hearing, speech, or mobility impairments by enabling easier access to communication, medical appointments, and emergency services without manual dialing.

Table of contents

What is Auto-dialers?

Auto-dialers, also known as automatic dialers or predictive dialers, are electronic devices or software applications designed to automatically place phone calls without manual dialing. These accommodations help individuals who face challenges with manual dialing due to motor impairments, cognitive difficulties, or visual impairments. By automating the calling process, auto-dialers reduce the physical and mental effort required to initiate phone conversations, making communication more accessible and efficient. They are commonly used in both personal and professional settings to facilitate easier phone access and improve overall communication independence.

Who Benefits

  • People with limited hand mobility or dexterity who find manual dialing difficult or painful.
  • Individuals with cognitive challenges that make remembering or entering phone numbers hard.

How to Use Auto-dialers Effectively

To use auto-dialers effectively, start by programming frequently called numbers into the device or software. Follow the manufacturer’s instructions for setup and customization, adjusting settings to match your specific needs. Practice using the controls to become comfortable with initiating calls automatically. Regularly update contact lists and check device batteries or software updates to maintain smooth operation. If using in a workplace, coordinate with IT to integrate with existing phone systems.

Key Considerations

  • Costs vary widely, from affordable smartphone apps to specialized hardware; look for options that fit your budget and needs.
  • Compatible with both remote and in-office environments, especially when integrated with desk phones or mobile devices.
  • Complies with accessibility standards like the Americans with Disabilities Act (ADA) and relevant telecommunications regulations.

Disclo Makes Implementation Simple

Disclo streamlines requests, documentation, and tracking for Auto-dialers, so HR teams and employees spend less time on paperwork and more time working productively.

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